Terms of Service

Accepting these terms

These Terms of Service (“Terms”) are a legal agreement between you and Quadron Holdings, Inc. (“Quadron,” “we,” “us,” or “our”). They apply when you use the Service, as defined below.

You accept these Terms when you do any of the following: enter your mobile number on quadron.work, send Future You a message or reply “yes” to its first text, create a Quadron record or account, or connect Quadron to another tool. If you do not agree, do not use the Service.

Our Privacy Policy explains how we handle your information. It is not part of this contract, but you should read it.

Words we use

• “Service” means quadron.work, Future You on iMessage and Telegram, your Quadron record, the Quadron web app, and the Quadron connectors, together with any related features we provide.
• “Future You” means Quadron’s AI assistant, which you message while you work.
• “Call” means a judgment call or decision that Future You helps you identify.
• “Record” means the private collection of calls you have chosen to keep.
• “Your Content” means everything you send to or through the Service, including messages, files, notes, and material a connector brings in at your request, and the calls you keep.
• “Output” means what Future You or the Service generates for you, such as replies and the one-line summary of a call.
• “Connector” means an integration that links Quadron to another service, such as Slack or ChatGPT.
• “Program” means a school, university, employer, or other organization that has a written agreement with Quadron covering its members’ use of the Service.

Who can use Quadron

You must be at least 14 years old to use the Service. Quadron does not offer the Service to anyone under 14, including through a school or Program. If you live somewhere that sets a higher minimum age for using a service like this one, you must meet that age.

If you are under 18, or under the age of majority where you live (a “minor”), you may use the Service only if:

• your parent or legal guardian has reviewed these Terms and agreed to them on your behalf, or
• you use the Service through a Program whose agreement with Quadron covers minors, and the Program has obtained any consent from your parent or guardian that the law requires.

A parent or guardian who agrees to these Terms for a minor is responsible for the minor’s use of the Service and agrees to these Terms on their own behalf too.

If we learn that someone under 14 is using the Service, we will close the account and delete their information promptly as described in the Privacy Policy.

You must give accurate information, use the Service only for yourself, and keep your devices and sign-in details secure. You are responsible for activity on your account and phone number unless it results from our failure to secure the Service.

Schools and Programs

If you use the Service through a Program, the Program’s agreement with Quadron also applies. Where that agreement conflicts with these Terms on how student or member information is handled, the agreement controls. Where Quadron receives student education records from a school, we handle them as described in the Privacy Policy.

The Service

Quadron helps you keep the judgment calls behind your work. The Service includes:

• Future You, an AI you message on iMessage or Telegram. It helps with the task in front of you, names the call you made, and asks whether to keep it.
• Your Quadron record, a private record of the calls you choose to keep, which you can show to people you choose.
• Connectors that let you keep a call, or use your record, from tools such as Slack, Claude, and ChatGPT. Some connectors, such as Gmail, Google Calendar, and Granola, are being released gradually.

We release features in stages and may add, change, or remove features. Joining a rollout or waitlist does not guarantee access or a date. If we remove a feature you rely on in a way that materially reduces the Service, we will try to tell you in advance and give you a way to export your record.

Subject to these Terms, Quadron gives you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own personal, educational, or professional purposes. This license ends when your access ends.

Texts from Future You

The Future You text program is operated by Quadron Holdings, Inc. under the name Future You by Quadron.

• Your consent. When you enter your mobile number on quadron.work and submit it, you ask Future You to text you, and you agree to receive recurring texts from Future You at that number, including texts sent with automated technology. You confirm that you are the account holder for that number, or are authorized to use it.
• What you receive. Future You’s first text explains what stays private. After that, you receive replies to the messages you send, follow-ups and check-ins about calls you are working on, and service notices such as changes to these Terms. Future You does not send advertising texts unless you separately agree to them.
• How often. Message frequency varies, mostly with how often you message Future You. We do not currently cap how often you can message Future You, though we may add a reasonable limit to prevent abuse.
• Cost. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Your mobile carrier’s standard message and data rates apply to texts you send and receive. Quadron does not charge for texts.
• Opting out. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT at any time to stop texts. We will send one text confirming that you have opted out and then no more texts unless you opt in again. You can also email hello@quadron.work to opt out.
• Help. Reply HELP for help, or email hello@quadron.work.
• Not a condition of purchase. You do not have to agree to receive texts to buy anything from Quadron.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
• Changing your number. If you change or give up your mobile number, reply STOP from it first or tell us, so Future You does not text the next person who gets that number.

Future You on iMessage reaches you through Apple’s service and our messaging provider. On Telegram, you start the chat yourself, and Telegram’s own terms also apply. The Privacy Policy explains how we handle your number.

Private by default

Before you send anything, Future You tells you what it promises. Quadron commits to these promises:

• Nothing is kept unless you say Keep. A call is added to your record only when you tell Future You to keep it.
• Unkept messages are not kept. Messages you do not keep are used only to reply to you, then kept only as long as needed for that purpose before they are deleted, as the Privacy Policy describes.
• No one at Quadron reads your messages unless you ask us for help, you separately agree to a review, or a narrow exception in the Privacy Policy applies, such as a legal requirement or a threat to someone’s safety.
• Delete everything. Reply “delete everything” at any time and Quadron will delete what it holds about you, within the time and with the limited exceptions set out in the Privacy Policy.

Your record is private until you choose to show a call. You control what you show and to whom.

Future You is an AI

Future You is not a person. It is an AI system, and its Output can be inaccurate, incomplete, out of date, or inappropriate, even when it sounds confident. Output may also be similar to output given to other people.

• Not professional advice. Future You does not give legal, medical, mental-health, financial, tax, or other professional advice. Do not rely on it as a substitute for a qualified professional.
• You decide. You are responsible for checking Output before you rely on it, and for the decisions and work you make with it.
• Not for emergencies. If you or someone else is in danger, contact local emergency services. In the U.S., call or text 988 for the Suicide & Crisis Lifeline, or call 911.
• Students. Follow your school’s rules on using AI in your work. Quadron is not responsible for how your school treats AI-assisted work.

Quadron uses third-party AI providers to produce Output, as described in the Privacy Policy.

Connectors and other services

When you connect Quadron to another service, such as Slack, Gmail, Google Calendar, Granola, Claude, or ChatGPT, or talk to Future You through iMessage or Telegram, that service is provided by a third party under its own terms and privacy policy. Quadron does not control those services and is not responsible for them.

By connecting a service, you confirm that you are allowed to, including under any rules set by your employer or school for work or school accounts. A connector acts only for you, on data you can already access, and only within the permissions you approve. You can disconnect a connector at any time.

When you ask Quadron to send part of your record to another service, such as Claude or ChatGPT, that service’s own terms govern what it does with it.

Acceptable use

Use the Service only lawfully and in line with these Terms. You must not:

• Send, keep, or share information you do not have the right to use, such as another person’s confidential information, your employer’s or a client’s trade secrets, or material covered by a confidentiality agreement, unless you are authorized to use it this way
• Send sensitive information Future You does not need, such as passwords, government ID numbers, payment card numbers, or someone else’s health information
• Attempt to gain unauthorized access to any part of the Service, its infrastructure, or anyone else’s account or data, including through a connector
• Probe, scan, or test the Service’s security, except through a responsible-disclosure process we approve
• Reverse-engineer, decompile, or disassemble any part of the Service, except where the law allows this despite this restriction
• Scrape, crawl, or harvest data from the Service with automated tools, or use the Service or its Output to build a competing product or to train AI models
• Try to get around Future You’s safeguards, or use it to create content that breaks the law or the usage policies of our AI providers
• Give false or misleading information, including a phone number that is not yours
• Send spam, malware, or harmful code
• Use Future You to harass, threaten, exploit, or harm anyone, including minors
• Impersonate Quadron, a Quadron employee, or anyone else
• Resell, rent, or give others access to the Service, unless a written agreement with Quadron allows it

We may suspend or limit access, or remove content, if we reasonably believe someone has broken these Terms, to protect the Service or other people, or where the law requires. Where it is reasonable and lawful, we will tell you why and give you a chance to respond. To report misuse, email hello@quadron.work.

Who owns what

Your Content and your record

You keep all rights you have in Your Content, including the calls you keep and the record they build. Quadron does not claim ownership of them. As between you and Quadron, you own the Output made for you, to the extent the law allows. Work you create for an employer, school, or client may belong to them under your agreement with them, and these Terms do not change that.

You give Quadron a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display Your Content only as needed to:

• provide, secure, and support the Service for you, including through the service providers listed in the Privacy Policy;
• show your calls to the people you choose, when you choose; and
• comply with the law.

This license is not for any other purpose. Quadron does not use Your Content to train AI models, and does not sell it. The license ends when Your Content is deleted from the Service, except for copies kept for the limited time and reasons stated in the Privacy Policy, and except for calls you have already shown to others, which they may have seen or copied.

You are responsible for Your Content, and you confirm that you have the rights needed to send it to the Service and to grant this license.

Feedback

If you send us ideas or suggestions about the Service, we may use them without paying you or owing you anything. This does not give us any right to Your Content.

Quadron’s property

The Quadron name and logo, Future You, and the Service’s design, software, and infrastructure belong to Quadron Holdings, Inc. or its licensors and are protected by intellectual property laws. Apart from the limited license in “The Service” section, these Terms do not give you any right to them.

Cost

Quadron is free to start, and we will never charge extra for privacy. If we offer paid features, we will show you the price and terms and ask you to agree before you are charged.

Ending your use

You can stop at any time. Reply STOP to stop texts, disconnect any connector, and reply “delete everything” to Future You, or email hello@quadron.work, to have what Quadron holds about you deleted. Before you delete everything, you can ask us for a copy of your record.

We can end or suspend your access if you break these Terms, if the law requires it, if your use creates a risk of harm or legal exposure for others or for Quadron, or if we stop offering the Service. Unless the reason makes it inappropriate, we will give you reasonable notice and a chance to download your record first. If we stop offering the Service entirely, we will give you at least 30 days’ notice.

After your access ends, your license to use the Service ends, and we delete your information as described in the Privacy Policy. The sections on ownership (other than your license to use the Service), disclaimers, limitation of liability, indemnification, resolving disputes, governing law, and general terms continue to apply, along with any other terms that by their nature should survive.

Disclaimers

Features, timelines, and availability may change. Some places do not allow certain warranties to be disclaimed, so some of these disclaimers may not apply to you. Nothing in these Terms limits rights you have under consumer-protection laws that cannot be waived by contract.

Limitation of liability

These limits apply to every theory of liability and even if a remedy fails of its essential purpose. They do not limit liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or anything else that cannot be limited by law. Some places do not allow these limits, so they may not fully apply to you.

Indemnification

If a third party brings a claim against Quadron because of Your Content, your breach of these Terms, or your violation of the law or of someone else’s rights, you agree to cover Quadron’s reasonable losses and costs from that claim, including reasonable legal fees, to the extent they are caused by you.

We will tell you promptly about any such claim, let you take part in the defense with lawyers of your choice at your own cost, and not settle a claim in a way that admits fault for you or requires you to pay without your consent.

This section does not apply to minors, to claims caused by Quadron’s own acts or omissions, or where the law where you live does not allow it.

Resolving disputes

Talk to us first

Most problems can be solved quickly. Before starting any formal claim, you and Quadron each agree to send the other a written notice describing the claim and the relief sought, and to try in good faith to resolve it for at least 60 days. Send your notice to hello@quadron.work. Any deadline for bringing the claim is paused during this period.

Binding individual arbitration

If we cannot resolve a dispute informally, you and Quadron agree that any dispute arising from or related to these Terms or the Service will be resolved by binding arbitration on an individual basis, and not in court, except as stated below. The Federal Arbitration Act governs this section.

• Who runs it. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator. It will take place by video or phone, or in the U.S. county where you live if you prefer.
• Fees. Your filing fee will not exceed what you would pay to file in court. Quadron will pay all other administrative and arbitrator fees, unless the arbitrator finds your claim frivolous.
• Relief. The arbitrator may award the same individual relief a court could, but only for you individually.
• Many similar claims. If 25 or more similar claims are filed by the same or coordinated lawyers against Quadron, they will be administered under the AAA's mass-arbitration provisions in its Consumer Arbitration Rules, which process claims in staged batches so that a set of representative cases is decided first, to keep the process fair and efficient for everyone.

What is not covered

• Either of us may bring an individual claim in small-claims court if it qualifies.
• Either of us may go to court to stop infringement or misuse of intellectual property, or unauthorized access to the Service.
• Claims for public injunctive relief, where the law does not allow them to be waived, will be decided by a court after any individual claims are arbitrated.
• This section does not apply to minors, or to claims a parent or guardian brings on a minor’s behalf. Those claims go to the courts named in “Governing law.”
• It does not apply where the law where you live does not allow pre-dispute arbitration agreements with consumers, including, for consumers, the European Economic Area, the United Kingdom, and Switzerland.

Class-action waiver

You and Quadron each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. If this waiver is found unenforceable for a particular claim, that claim will be decided by a court, not in arbitration, and the rest of this section still applies.

Your right to opt out

You can opt out of this arbitration agreement within 30 days after you first accept these Terms by emailing hello@quadron.work with your name, the phone number or email you use with Quadron, and a clear statement that you opt out of arbitration. Opting out does not affect anything else in these Terms. If we make a material change to this section, you may reject the change within 30 days of it taking effect, and the earlier version will continue to apply to you.

Governing law

These Terms are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to the “Resolving disputes” section, any dispute that goes to court will be heard only in the state or federal courts located in Delaware, and you and Quadron consent to their jurisdiction.

The Service is offered only in the United States. If you are located outside the United States, please do not use the Service.

You agree to follow all applicable export-control and sanctions laws. You may not use the Service if you are located in, or are a resident of, a country or region subject to comprehensive U.S. sanctions, or if you are on a U.S. government list of restricted parties.

Changes to these terms

We may update these Terms as the Service changes or the law requires. We will post the new version on this page with a new date.

If a change is material, we will tell you at least 30 days before it takes effect, by text, email, or a notice in the Service, unless the change is required sooner by law or is needed to address a security or safety risk. If you keep using the Service after a change takes effect, the updated Terms apply to you. If you do not agree, stop using the Service and you may delete your information.

Changes do not apply to disputes that arose before the change took effect.

General terms

• Electronic communications. You agree that we may give you notices and agreements electronically, by text, email, or in the Service, and that these satisfy any requirement that they be in writing.
• Entire agreement. These Terms, together with any Program agreement or paid-plan terms that apply to you, are the whole agreement between you and Quadron about the Service.
• Severability. If a court or arbitrator finds part of these Terms unenforceable, that part will be enforced as far as the law allows and the rest stays in effect.
• No waiver. If we do not enforce a term right away, we have not given up the right to enforce it later.
• Assignment. You may not transfer these Terms to anyone else. Quadron may transfer them as part of a merger, acquisition, or sale of assets, as long as the new owner honors these Terms and the Privacy Policy.
• Events outside our control. Quadron is not liable for delays or failures caused by events beyond its reasonable control, such as outages at carriers or AI providers, natural disasters, or acts of government.
• No third-party rights. These Terms do not give rights to anyone other than you and Quadron.
• Headings and summaries. Headings and the short version at the top of this page are for convenience and do not change these Terms.

Contact

Questions about these Terms? Email hello@quadron.work.

Quadron Holdings, Inc., a Delaware corporation.